Client:

Large Energy Provider

Summary:

Our client is a large Gas and Electricity provider who was manually screening credit account applications and wanted to reliably automate the identification of Publicly owned organisations for pre-approval.

Challenges:

• Consuming multiple data sets across different sectors and geographies.
• Limited or no availability of certain sectors.
• Disparate and inconsistent data types and structures
• Ageing or inaccurate data

Which meant:

• Significant manual time searching for information.
• Delays with Account set-up
• Inefficient work and data flows
• Inability to analyse market coverage.

Solution:

Following consultation with the client to determine precisely the types of organisations they would consider to be Publicly owned; we leveraged our unique database of all Public Bodies to build a bespoke live API feed including Legal Status and Funding Type, Entity Name, Address, detailed taxonomy and linkage to parent and child entities for all Public Bodies. We also set up an endpoint using partial and fuzzy matching for manual lookups. These feeds were then integrated into their Account application process enabling both automated matching and a simple and quick look up system for the application team.

Summary Benefits:

• Significant time savings
• Better client experience
• Data flow and system efficiencies
• Business development insights